PRIVACY POLICY

We take your privacy seriously.

When you visit our website, contact us, book a taster, become a member, attend a session, make a purchase or otherwise interact with Fun Chorus, we may collect personal information such as your name, email address and phone number.

We only collect information that we need to provide our services, communicate with you and manage your relationship with Fun Chorus.

What We Collect

Depending on how you interact with Fun Chorus, we may collect:

Your name and contact details, including your email address and phone number.
Information you provide when booking a taster, joining Fun Chorus, contacting us or completing a form.
Information relating to your Fun Chorus membership or PAYG attendance.
Information contained in messages or enquiries you send us.
Payment information needed to process your purchases or membership payments.

We do not store your full bank or card details ourselves.

How We Use Your Information

We use your personal information to:

Respond to enquiries and requests.
Process memberships, PAYG attendance and purchases.
Collect monthly membership payments.
Manage your membership and communicate with you about Fun Chorus sessions, changes, events and other relevant information.
Provide customer support.
Send marketing or promotional communications where you have chosen to receive them.
Maintain appropriate records and manage the administration of Fun Chorus.

Payment Services

Payments made through the Fun Chorus website are processed securely by our payment providers.

Stripe processes our monthly Fun Chorus membership payments by Bacs Direct Debit.
Wix Payments processes payments made through our website for merchandise and other purchases where Wix Payments is offered.

Your payment details are provided directly to the relevant payment provider and are processed in accordance with their own privacy policies and security procedures. Fun Chorus does not store your full bank or card details.

Communication

We may use your contact details to communicate with you about your Fun Chorus membership, sessions, cancellations, events and other information relating to your participation.

Members may also be invited to join Fun Chorus WhatsApp groups or communities so that we can share relevant information and updates.

If you receive optional marketing communications, you can unsubscribe at any time using the unsubscribe option provided or by contacting us.

Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where this is necessary to operate Fun Chorus.

These may include payment providers, website and form providers, communication services and other services we use to manage the business.

We only share information where it is necessary for the service being provided or where we are legally required to do so.

How Long We Keep Your Information

We keep personal information for as long as we reasonably need it to provide our services, manage our records and meet any legal, accounting or administrative requirements.

When information is no longer required, we will securely delete or dispose of it where appropriate.

Your Rights

You have rights in relation to your personal information, including the right to:

Ask what personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your information where there is no legal or legitimate reason for us to keep it.
Ask us to restrict how we use your information in certain circumstances.
Object to certain uses of your information.
Withdraw consent where we are relying on your consent to use your information.

To exercise any of these rights, please contact us.

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve your browsing experience.

You can control or delete cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes to Fun Chorus, our services or the way we handle personal information.

The latest version will always be available on the Fun Chorus website.

If you have any questions about your personal information or this Privacy Policy, please contact us through our Contact page.